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Phone lines go down; restoration underway

A Facebook post said phone lines are down and staff are working to restore service, interrupting the organization’s ability to take calls.

The post reads, “Phone lines are down! We are currently working to get them back up!” It did not provide a timeline for repairs or additional details about the cause of the outage.

Phone outages can disrupt customer service, appointment scheduling and billing, and they can create delays for people who rely on telephone contact for time-sensitive matters. Outages generally result from equipment failures, power interruptions or wider network problems, though the post did not identify a specific reason.

Organizations typically update customers through social media, email or their websites and may offer alternative contact methods such as online forms while repairs are underway. The Facebook post did not list alternate contact options. We will provide more information as it becomes available.

Jon Myers

Jon Ross Myers founded Mississippi News Group in 2013. Before founding the organization, he worked at The Daily Mississippian, The Marion Salute and The Southern Sentinel. A Mississippi journalist and writer based in Ripley, he received second place in poetry in the 2025 William Faulkner Literary Competition for "The Garden."

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